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What if I forget my sign in ID/password?
What if I forget my sign in ID/password?

Steps to retrieve sign in ID

Updated over 6 years ago

Your sign in ID is your registered mobile phone number and we will send a one-time PIN code through SMS to your mobile phone number when you want to sign in. So you don't have to memorise your password. 

Please contact customer support if you forget your register mobile phone number. 

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